Support and safety
Know where to turn next.
Use these resources to understand the prototype, prepare for a pharmacy conversation, and identify when to contact a clinician instead.
A simple expectation
Results in this product prototype are modeled. Confirm medication availability, final price, and pharmacy requirements before you travel.
Prototype product questions
Use the medication guides, FAQ, privacy overview, and healthcare limitations pages to understand the modeled experience. FreeMedFinder does not currently operate a monitored support inbox, so this page does not promise a reply or claim that a message was submitted.
Account access
Automated password-reset email is not enabled. Prototype accounts receive a one-time recovery code during account creation; use it from the login page to choose a new password. No reset email, SMS, or support message is sent. If you did not save the code, keep any existing signed-in session available.
Privacy or security concern
Do not enter patient, prescription, identity, insurance, or pharmacy records into the prototype. If you have a real privacy or security concern, stop using the prototype and preserve the relevant date, page, and screenshot until a verified escalation channel is published.
For medication questions
Ask a licensed pharmacist or your prescriber about medication use, prescriptions, transfers, insurance, side effects, or treatment decisions.
For urgent care
If you think you are having a medical emergency, call 911 or seek emergency care. Do not wait for a website result or rely on this prototype for urgent medical decisions.